Group Member Intake Process

Support group membership intake begins with filling out an application form to let us know what group is of interest, preferences, and details on the relationship with the topic.

A response can take anywhere from a day to a week. A scheduling link will be sent to set a time and day for a pre-screening video call over Zoom. The screening is conducted in a kind and comfortable manner where the applicant can ask questions or address concerns about the groups. This appointment allows more of a barrier between the public and the link in accessing the groups, which protects members’ safety and privacy.

After discussing the groups and their guidelines and addressing any questions, applicants are sent the Group Guidelines document to read. We stress the importance of reading the guidelines, as all members need to consent and agree. 

An Emergency Contact Person’s name and phone number, who can be a therapist, friend, or family member, is required. This is in case something happens on the other side of the screen during a call that requires assistance. 

The monthly and yearly subscription options are processed through our community network, which uses Stripe. 

Members are then onboarded to the group category and day/time of their choice.